Fail-open behavior

Ramon is designed not to block a participant's survey flow when collection, provisioning, scoring, or deletion synchronization encounters a temporary failure.

Participant-facing browser collection should be non-blocking. Server-side operations return clear status data or errors so the platform can retry them, record them for operations, and make them visible to authorized administrators.

Do not make a successful event collector response, completed scoring run, or remote deletion result a prerequisite for rendering, submission, or deleting the source response in your platform.