LimeSurvey troubleshooting

Symptom	Check
Connection test fails	API URL, integration key, cURL extension, and TLS configuration. Production hosts must use HTTPS.
Survey remains pending	The survey's Ramon view, current API error, and the configured LimeSurvey plugin cron runner.
Browser events do not arrive	Embed and API CSP origins, public tracking key, collector URL, and browser network requests.
No score appears	Scoring is manual; start a scoring run as an authorized administrator and wait for completion.
Deletion remains pending	Native plugin cron must run; inspect the stored API error and retry state.
Plugin was reactivated unexpectedly	Check whether it had been explicitly disabled in the survey's Ramon view; explicit opt-out is retained.

The plugin uses five-second connection and fifteen-second total API timeouts, TLS verification, and no redirects. An unavailable Ramon endpoint should not block a participant's page render or completion.